Privacy Policy
Midwest Home Co LLC · Effective Date: January 19, 2025
Midwest Home Co LLC ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, communicate with us, or use our services, including SMS and email communications.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
A. Personal Information
When you interact with us, we may collect:
- Full Name
- Phone Number
- Email Address
- Property Address
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referring URLs
This information is used for website analytics and performance improvement.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and requests
- To provide real estate services
- To evaluate properties and offers
- To communicate regarding transactions
- To send appointment reminders
- To send SMS notifications, alerts, and updates
- To send marketing and promotional messages (with consent)
- To improve our services and website
- To comply with legal obligations
3. SMS and Messaging Communications
A2P 10DLC Compliance
By providing your phone number and submitting a form on our website, you consent to receive SMS communications from Midwest Home Co LLC.
Message Types May Include:
- Appointment reminders
- Transaction updates
- Property-related notifications
- Customer service messages
- Promotional or marketing messages (with consent)
Message Frequency
Varies based on interaction and services.
Message & Data Rates
Standard message and data rates may apply.
Opt-Out
Reply STOP at any time. You will no longer receive SMS messages unless you opt back in.
Help
Reply HELP or contact us at [email protected] · (612) 493-0060
Consent
Your consent to receive SMS messages is not a condition of purchase.
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Service providers (CRM, SMS platforms, hosting providers, email services)
- Technology partners necessary to operate our business
- Legal authorities when required by law
- Compliance and regulatory entities
These partners are required to protect your information and use it only for authorized purposes.
We do not share consumer mobile information with third parties for marketing or promotional purposes.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- Secure servers
- Encrypted communications
- Limited access to authorized personnel
- Secure CRM and messaging systems
However, no system is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When no longer needed, data is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction
- Request deletion
- Withdraw consent
- Opt out of marketing communications
To exercise your rights, contact us at: [email protected]
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Track visitor behavior
You may disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it.
11. Compliance With Laws
We comply with applicable privacy and data protection laws, including:
- TCPA
- CAN-SPAM
- A2P 10DLC regulations
- Applicable state and federal privacy laws
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes means acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us:
Midwest Home Co LLC